Payment and dispatch

Payment and Shipping

The following conditions apply:

Delivery is within the country (Germany) and to the following countriesSwitzerland, Austria, Netherlands, Belgium, France, Denmark, United Kingdom, Ireland, Greece, Czech Republic, Italy, Iceland, Spain, Slovenia, Sweden, Portugal, Åland Islands, Albania, Andorra, Armenia, Bosnia and Herzegovina, Bulgaria, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Iceland, Isle of Man, Jersey, Kosovo, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, North Macedonia, Republic of Moldova, Monaco, Montenegro, Norway, Poland, Réunion, Romania, San Marino, Serbia, Slovakia, Svalbard and Jan Mayen, Turkey, Ukraine, Hungary, Vatican City, Belarus, Cyprus.

Shipping costs (including statutory value-added tax)

Deliveries within Germany: 

We charge a flat shipping fee of €3.95 per order.

Free shipping on orders over €60 


Deliveries abroad:

Ab an order value of €80.00, we offer free shipping in Europe, Switzerland, and the UK.


We calculate the shipping costs for international orders as follows:

Austria: €5.95
Switzerland:7.95

United Kingdom:7,95€
All other European countries: €6.95

For all other non-European countries, a fee of €12.95 will be charged.

(Due to currency fluctuations in some countries, the price may vary)
 

Delivery times

If no other deadline is specified in the respective offer, delivery of goods within Germany will take place within 2-4 business days, and for international deliveries within 3-8 business days after the conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have made different arrangements with you. The delivery time is determined in this case by the item with the longest delivery time that you have ordered.

Accepted payment methods

-  Payment by credit card
- Payment via instant transfer (via Klarna)
 Payment by invoice (via Klarna)
- Payment by direct debit (via Klarna)
-  Bancontact
-  eps transfer
-  Ideal



Über PayPal:
- Payment via PayPal
- Payment via PayPal Express

-Apple Pay


Further details on payment

When paying by credit card  The charge to your credit card account occurs upon conclusion of the contract.

 

Additional features regarding deliveries:

 

Delivery to third countries (outside the EU) may include local customs fees that are due depending on the order value. The delivery threshold and the resulting fees vary in each country.

In these countries, we issue a net invoice for private individuals and companies, and no taxes are levied by us. 

 

Our bank details:

Bank account details:

IBAN. DE30 6305 0000 0021 3274 01
BIC: SOLADES1ULM



If you have any questions, you can find our contact details in the imprint.