Most frequently asked questions

Shipping & delivery


How high are the shipping costs?

Free shipping (De, At, Ch) from 100€ order value

Germany: 3,95€

Austria: 6,95€

Switzerland 7,95CHF

EU shipping 8,95€

International shipping 13,95€


How long does it take until I receive my order?

Our delivery time is 2-6 working days.

The delivery time may vary depending on the product and country.

As soon as we have shipped your parcel, you will receive a shipping confirmation with a tracking link by e-mail. You can now track your shipment here.


Can I track my order?

Yes, as soon as your order is packed and handed over to DHL (usually the next day), you will receive an email from us containing your tracking number. You can then enter this number on the DHL website.

To the product


What material are your products made of?

All our products are 100% fair and vegan.

The exact composition of each item can vary greatly. You can find more information on this in the respective product description under "Material".

Printing takes place in Germany using a 100% waterless process. We use a water-based ink free of heavy metals and harmless colorants. The ink is 100% biodegradable.



What is my right of return?

You have the right to return the items within 14 days of receipt of the goods without giving any reason.

We only accept returns of new and unworn goods.

If your goods are defective or an item is missing, this must be reported in advance. Otherwise there is no guarantee that the full purchase price can be refunded.

If your right of return of 14 days has been exceeded and we have not previously confirmed an extended right of return, your return will automatically be sent back to you.