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Frequently Asked Questions
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How much are the shipping costs?
How much are the shipping costs?
Free Shipping (De, At, Ch) from 100€ order value
Germany: 3.95€
Austria: 6.95€
Switzerland: 7.95CHF
EU Shipping 8.95€
International Shipping 13.95€
How long will it take to receive my order?
How long will it take to receive my order?
Our delivery time is 2-6 business days.
Depending on the product and country, the delivery time may vary.
As soon as we have shipped your package, you will receive a shipping confirmation with a tracking link via email. Here you can now track your shipment.
Can I track my order?
Can I track my order?
Yes! As soon as your order is packed and handed over to DHL (usually the next day), you will receive an email from us containing your tracking number. You can then enter this on the DHL page.
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What Material are your products made of?
What Material are your products made of?
All our items are produced 100% fair and vegan.
The exact composition of the respective items can vary greatly. You can find more information about this in the respective product description under the point "Material".
The printing is done in Germany using a 100% waterless process. We use a water-based ink free of heavy metals and harmless dyes. The ink is 100% biodegradable.
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What is my return policy?
What is my return policy?
You have the right to return the items without giving any reasons within 14 days after receiving the goods.
We only accept returns of new and unworn items.
If your item shows a defect or if an item is missing, it must be reported beforehand. Otherwise, there is no guarantee that the full purchase price can be refunded.
If your right of return of 14 days has been exceeded and an extended return period has not been confirmed by us beforehand, your return will be automatically sent back to you.